Privacy Policy for Cole Tech

At Cole Tech, accessible from https://cole.tech/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Cole Tech and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. Our Privacy Policy was generated with the help of GDPR Privacy Policy Generator

General Data Protection Regulation (GDPR)

We are a Data Controller of your information.

Cole Tech legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

• Cole Tech needs to perform a contract with you
• You have given Cole Tech permission to do so
• Processing your personal information is in Cole Tech legitimate interests
• Cole Tech needs to comply with the law

Cole Tech will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability
• The right to withdraw consent

Log Files

Cole Tech follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Cole Tech.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Cole Tech, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Cole Tech has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Cole Tech’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Cole Tech does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy created at GDPRPrivacyPolicy.net) applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Cole Tech. This policy is not applicable to any information collected offline or via channels other than this website.

SMS Compliance Privacy Policy

1. Introduction

Cole Tech LLC (“Cole Tech LLC,” “we,” “us,” or “our”) is committed to protecting the privacy of individuals who interact with our SMS (Short Message Service) communications. This SMS Compliance Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect personal information obtained through our SMS programs. This Policy is specifically focused on SMS communications and supplements but does not replace Cole Tech LLC’s general Privacy Policy.

2. Scope

This Policy applies to all SMS communications sent by or on behalf of Cole Tech LLC, including but not limited to:

• Appointment reminders
• Order confirmations
• Account updates
• Promotional messages
• Customer service interactions
• Emergency notifications
• Two-factor authentication codes

3. Information We Collect

When you interact with our SMS program, we may collect the following types of information:

• Mobile Phone Number: Your mobile phone number is essential for delivering SMS messages.
• Message Content: We may retain the content of SMS messages you send to us and that we send to you. This is for record-keeping, quality assurance, and to address any inquiries or disputes.
• Consent Records: We maintain records of your consent to receive SMS messages, including the date, time, and method of consent (e.g., opt-in keyword, web form submission).
• Opt-Out Records: We maintain records of your opt-out requests.
• Delivery Status: We track whether messages are successfully delivered.
• Interaction Data: We may collect data about your interactions with our SMS messages, such as whether you clicked on any links included in the message (if applicable).
• Device Information (Limited): In some cases, we may indirectly receive limited device information, such as the mobile carrier associated with your phone number. This is typically obtained through our SMS service provider.  We do NOT actively collect detailed device identifiers or location data through our SMS program.
• Information you provide: We will collect any information that you provide via SMS.

4. How We Use Your Information

We use the information we collect through our SMS program for the following purposes:

• Sending SMS Messages: To send you the SMS messages you have requested or consented to receive, including the types of messages listed in Scope.
• Providing Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance related to our products and services.
• Improving Our Services: To analyze message delivery rates, engagement, and overall program effectiveness to improve our SMS communications.
• Compliance with Laws and Regulations: To comply with applicable laws and regulations related to SMS messaging, including the Telephone Consumer Protection Act (TCPA) and carrier guidelines.
• Legal Requirements: To respond to lawful requests from government authorities or to protect our legal rights.
• Internal Business Purposes: For internal business purposes related to the logging of communication.

5. Disclosure of Your Information

We may disclose your information to the following third parties:

• SMS Service Providers: We use third-party service providers to send and manage our SMS communications. These providers have access to your mobile phone number and message content but are contractually obligated to protect your information and use it only for the purpose of providing SMS services to Cole Tech LLC.
• Legal Authorities: We may disclose your information to law enforcement, government agencies, or other third parties if required by law or legal process or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via SMS (if feasible) and/or a prominent notice on our website of any change in ownership or uses of your personal information.
• Affiliates: We may share information with our affiliated companies for the purposes outlined in this policy.
• With your consent: We may share information for any purpose with your consent.

6. Your Choices and Control (OptOut)

• Opting Out: You can opt out of receiving SMS messages from Cole Tech LLC at any time by replying “STOP,” “QUIT,” “CANCEL,” “END,” or “UNSUBSCRIBE” to any of our messages. We will process your opt-out request promptly, and you will receive a confirmation message.
• Opting Back In: If you opt out and later wish to receive SMS messages again, you will need to re-subscribe through the original opt-in method (e.g., texting the opt-in keyword, submitting a web form or sending a email).
• Message frequency varies based on the campaign type.

7. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Secure Storage: We store your information on secure servers with restricted access.
• Data Encryption: We use encryption to protect your mobile phone number and message content during transmission and storage, where feasible.
• Access Controls: Only authorized personnel have access to your information.
• Service Provider Agreements: We have agreements with our SMS service providers that require them to maintain appropriate security measures.

8. Data Retention

We retain SMS message content and associated data for 3 years for legal and compliance purposes.

9. Children’s Privacy

Our SMS program is not intended for children under the age of 18. We do not knowingly collect personal information from children through our SMS program. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to this Policy

We may update this Policy from time to time. We will notify you of any material changes by sending an SMS message (if feasible) or by posting a notice on our website. Your continued use of our SMS program after the effective date of the revised Policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions or concerns about this Policy or our SMS practices, please contact us at:

Cole Tech LLC
10159 E 11th St, Ste 110
Tulsa, OK 74128
Phone: +1 918.236.1239
[email protected]

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.